True Life User Guidelines

COMMENT GUIDELINES

Our bloggers here at True Jeans really want to know what’s on your mind.  That is our number one goal, but obviously we will need your participation. Feel free to engage our bloggers, ask questions, and tell us what you are thinking! Regular and insightful comments are welcomed. That’s the whole mission here.  Your opinion is important to us! However, please refrain from saying anything which includes profanity or any discriminatory tones.  A good rule to follow here: if you wouldn’t want to repeat it in front of a child, don’t post it in you comment.  We will be monitoring comments simply to ensure that all conversations stay on track. In other words, we ask that you post appropriate comments and questions to blog posts that are valuable to our community and the goals of True Life. 

Now is a section of “small print” items. These are guidelines, after all.  We promise this section won’t be too painful.  First, this blog is run by True Jeans, meaning the Terms of Use http://www.truejeans.com/jeans/terms-of-use and Privacy Policy http://www.truejeans.com/jeans/privacy of www.truejeans.com do apply to True Life. 

COMMENT RESPONSE GUIDELINES

True Jeans will have a number of different bloggers, all of which hold various positions at True Jeans.  It is our hope that by offering you an assortment of voices, the diversity of topics will follow in the same nature.  We ask that since these writers do have a day job, we will respond to comments as soon as possible, but please be patient with them all. 

ONE LAST THING…

Oh, one last disclaimer here.  We would love to have the resources available to handle all customer service or return policy issues on this blog.  Unfortunately, that just is not going to happen. We cannot field all inquires here.  However, your concerns, suggestions, or complaints are important to us and we would like to resolve all issues as soon as possible.

For all customer service needs, we feature a Customer Service FAQ and links page http://www.truejeans.com/jeans/customerservice on our corporate site.  Questions about shipping and returns?  True Jeans has you covered. All information about shipping & returns guidelines can also be found on another FAQ page http://www.truejeans.com/jeans/shipping dedicated to all your concerns and information needs.  Feel free to use the resources on our website. We are more than happy to help out in any way we can.

We look forward to speaking with all of you out there in the blogosphere!  Happy Blogging!