share your "true" story with us
Four out of five people experience difficulty when shopping for jeans (Mintel 2005). So if you thought you were the only one who had difficulty finding jeans that fit, you're not alone. Below are some samples taken from customer letters that were sent in to True Jeans. Share your story with us by emailing your message to
stories@truejeans.com .
We look forward to hearing from you and helping you find your true fit.
"Fit Perfectly"
The Nikki Lo Lo in double black were in stock and I ordered them last week in a size 8. I had you hem them - they came yesterday and they fit perfectly! I asked my husband how my butt looked - and I got a huge thumbs up. Thank you for a wonderful service - you make buying jeans painless.
Gail
Niskayuna, NY
'Jericho" star finds her true fit!
Ok. Seriously. The BEST Jeans I have ever worn in my life. I want them in every color. My husband is in love with his as well. I cannot believe what a great company you have created. I cannot believe that these jeans, that I never tried on, fit like a glove! You are the best and we thankyou so very much!!!!!
Alicia Coppola
CBS 'Jericho'
Efficient Service
I just wanted to thankyou for such an efficient service. My jeans look awesome, they fit perfect and at a fraction of the cost we have to pay here in Australia. Once again thanks :)
Lisa
Australia
Fantastic Site!
Just wanted to say well done on a fantastic site! So clean and easy to use, why can't all fashions sites be like this, they would definately get more of my money!
Abigail
UK
International Shipping Worked Perfectly
I have received the jeans today and absolutely love them! I was a little dubious ordering from America, but it has worked out perfectly.
Angie
UK
A very happy and satisfied customer
My jeans arrived today and I cannot believe how good they fit. I went jean shopping at the local mall a few days before I found your website and tried on at least 10 different jeans and none of them fit right. I also had you hem them. I am a very HAPPY and satisfied customer I will be doing business with you again. Thank you very much.
Rebecca
Southgate, MI
Great Customer Service
hi! I have received your order and I would like to thank you guys for your great customer service ;-)
Because of your professional help I got the jeans in my right size and I LOVE THEM!!!! Thanks:-)
New York, NY
An ace website
My jeans have just arrived and they are perfect just like the other Hudson's I ordered from you. True Jeans, you are an ace website and it's only a matter of time before I am back again with my next order!
Andrea
UK
I just wanted to say thanks for the great customer service! My new jeans arrived today and they fit so well! Thanks for the helpful suggestion.
Carrie
San Francisco, CA
This worked so beautifully!
You are so terrific! I am a 54 year old 5" 116lb woman that I thought could never find any jeans that would fit! They're always either too low rider or way too long or way too tight in the thighs. I did my measurements and
although i was sooooo skeptical this worked so beautifully! Thank you so much and I will tell all my friends.
Claudia
San Francisco, CA
I'm a customer for life!
I just wanted to let you all know that my new jeans fit perfectly! I've never been so thrilled- I hate shopping for pants almost more than swimwear (you know what you're getting into with a swimsuit). When a fit specialist contacted me over the phone to discuss my order I was floored- you really seemed to care about my order. I can't imagine myself ever going back into a store dressing room again. Now, if I could just buy all of my clothes from you guys! I'm a customer for life!
Courtney
Kansas City, MO
Personalized Shopping Experience
"I just LOVE the jeans!! Thank you so much! I spoke with Julie last week to confirm my order,and change around one of the pair I had ordered. It was a great conversation and I felt like I was at a personalized boutique. Nothing lost in personal interaction with an internet purchase--that is a feat, but you guys have figured it out!"
Katey
Glenshaw, PA
Excellent Service
"My jeans arrived today and they are fantastic, perfect fit. Best jeans I have ever bought and I am delighted with your excellent service. All the way from the USA in only a few days!"
Lorraine
UK
Not a skeptic anymore!
"I received my order today and put my new jeans on and I am so excited! I would NEVER have found this brand without your website (iT! Jeans), nor would I have believed this style or size would fit me. I've always been afraid of shopping for jeans so I've settled for jeans that fit me wrong and were uncomfortable. I was skeptical that the True Jeans website could find jeans to fit me with just a few measurements."
Julie
Mercer Island, WA
"I am soooo pleased with the first jeans that I ordered and I have recommended you to many other people!"
Mary
Santa Rosa, CA
The fit, look, and style is the best ever!
"Thank you so much! I love the jeans you recommended. The fit, look, and style is the best ever!"
Terri
Chevy Chase, MD
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All in the details
"Your suggestions have been much more accurate than suggestions from similiar sites I've tried ( like zafu.com). I love the level of detail you provide--maks me much more comfortable with the idea of ordering denim online. Thanks for offering selections in shorter inseams!"
Stephanie
Minneapolis, MN
A Truly Happy Customer
"I had an absolutely fantastic experience using your website! The jeans chosen for me were exactly what i wanted...I'm spreading the word about your fabulous service."
Kathy
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Every girl searches for the perfect jeans
"I've been known to spend $200 for a pair of jeans--and I actually have a few pairs that I like, mostly Seven's, Joe's and J Brand. But every girl searches for the perfect jeans, so I thought I' give your site a try. One of the first pairs was a $68 pair of iT Jeans--which I'd never heard of. I ordered with some skepticism, but they're fantastic! I love them. Thank you!"
Kristin
Redmond, WA
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I just received my first order today, and they are absoultely perfect. I imagine this is the first of many pairs of jeans I'll purchase from you. Thank you SO much! top of page
Kate
Denver, CO
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I Hope True Jeans Will Help Me Find the Perfect Fit
"I hope True Jeans will help me find the 'perfect fit'. I love jeans if they fit me well. I have such difficulty in finding a perfect pair of jeans because I have 'hips' and many jeans do not enhance hourglass figures, such as myself, too well. The hip area of the jeans are fairly tight and the legs loose. I usually settle for whatever fits decently on my body. I cannot wait to find my perfect pair of jeans! Thank you."
Rosie
Bayonne, NJ
Would Love to be Able to Find Another Pair Using True Jeans!
"As a kid I was chubby, as a teen 'big boned', now I'm called curvy...who knew. All I know is that being a curvy woman who is also athletic is a nightmare for finding jeans! Big hips, flat stomach, and bicyclist thighs just aren't a recipe you find easily...would love to be able to find another pair using True Jeans!"
Heather
Newton, MA
I Want Jeans that Fit!
"I can never find jeans that fit. If they fit my hips then I can fit another person in the jeans with me at the waist. I tried on jeans and was so excited to find jeans that I thought fit only to have them be huge when I wore them for the first time. Being marathon runner I have big thighs and a more than ample butt. It doesn't matter how much I run my butt still remains but my waist is relatively small. I want jeans that fit!!!"
Meg
Petoskey, MI
What is a Short Girl Left to do to Find a Good Pair of Jeans that Fit?
"The tale I have to tell is really quite short (no pun intended). I am a whopping 5-foot-nothing. Shopping for jeans is an experience that is nothing short of frustrating and agonizing! Yes, I could frequent all the Petite stores that are available, but that would only leave me with clothes that I could share with my mother or grandmother, for that matter. And jeans where the waist sits closer to my chest than to my hips. I could have every jeans I buy hemmed to fit my freakishly short legs. But then I sacrifice the stylish frayed-hem look that is so popular these days and I am forced to take go to great lengths to make my own frayed-hem look...scraping and scratching and pulling threads. So, what is a short girl left to do to find a good pair of jeans that fit?"
Aimee
Salem, OR
Need 40" Jeans to Fit all the Other Stuff into
"Being a weightlifter, my thighs are much larger than 'normal'. I also prefer a short rise. I have yet to find jeans that are just right. Levi 550's are close. 560's are too baggy. I have a 38" waist, but need 40" jeans to fit all the other stuff into. Help!"
Randy
Friendswood, TX
If True Jeans Can Help Me
"I have, as they say, a boo-TAY. I've got more back than even Sir Mix-A-Lot could handle. My butt is the biggest and best part of me, round and firm like an apple. It curves both gracefully and forcefully out from my truly tiny wasp waist and occupies some major space. But most jeans? They're for little bitty cherry bottoms, for hips that slip easily down to knees and feet without so much as a molehill. They're shaped like a pair of cigarettes and have no room for anything that swells out or spills over. They don't stretch and yawn and make room. They lie there, limp and cottony, thin and delicate, like fainting ladies. My butt, it needs more than they can give. I go shopping. I try on every pair of jeans in the store. Always, always, my butt pushes against the fabric, leaving a chasm at the waist. I look like I'm wearing the Grand Canyon....I try on the whole store, again. Every so often, I find a pair that is... acceptable. No big gaping hole, no split fabric up the rear. My waist and hips can come to an uneasy truce, a consensus that this is the best that either of them can do. But despite the pile of jeans in my closet - I do, despite my perennial disappointment in them, LOVE jeans - I am never satisfied. Surely there exists a Platonically perfect pair of jeans for me. There must be a denim Holy Grail somewhere. If True Jeans can help me - and my big, beautiful butt - find them, then by God you will truly be workers of miracles."
Jessica
London, England
Make Me More Comfortable with the Way My Jeans Fit."
"A few years back I was in a car accident which left me in a wheelchair. Ever since then finding a pair of jeans that fit has been a never ending journey. Standing in jeans is different than sitting in them. Just when I think I've found that perfect pair of jeans something proves me wrong. Like the waistband being to tight but everything else to big. Also the length of the pants, that's a very big issue, especially since I'm sitting most of the time. My jeans ride up and I look like I'm wearing jeans that are too short. Hopefully your true jeans will bring an end to my struggle and make me more comfortable with the way my jeans fit."
Kasia
Fort Collins, CO
I give you this mission, find jeans that can fit me
For almost my entire life I have dreaded buying jeans. I am 6'9" tall and I weigh 280 pounds, and purchasing clothes that actually fit has to be one of the most time consuming things I do. And even after I make a purchase I am still not really happy as they usually don’t fit just right. First, off I am fairly skinny (for my weight), about a 40 waist, however, I must purchase size 44s so they will fit in the rear and thighs. This produces an overall baggy and chunky look. Most of the jeans that actually come in my size are in the 'comfort fit', or husky style. These pants aren’t the kind of style a 19yr old kid should be wearing. So TrueJeans, I give you this mission, find jeans that can fit me, without making me look like a cow."
Josh
Houston, TX
"I'm a mom of two girls, school social worker, and professional photographer. I balance two careers and am raising two toddlers. I also raise money for the Leukemia and Lymphoma Society by running--I ran my first marathon in January 2005 and am working towards my next. Despite all of the running and running-around I do, I haven't been able to lose all of my baby weight--one of the most frustrating things in my life. Before kids, I was a size 4....after kids, I can't seem to get out of an 8. My 'new body' has made jeans a near impossible task. I HATE shopping anymore--something that I used to consider therapy has become a self-esteem destroyer. I have reluctantly accepted my larger fate, but could definitely use some help looking better in it. Although I hold a Master's degree, am an award winning photographer, mom, and marathoner--I don't think my outward appearance reflects it anymore. Help me with some jeans!!"
Kim
Kansas City, MO
38 inch hips and 24 inch waist is not that big, or that unusual!
"I've got a small waist and meaty hips, and the difference is accentuated because I do a lot of fencing, which tightens your abs and builds leg muscle (asymmetrically, unfortunately, but that's another story). It's utterly impossible to find jeans that really CURVE - that fit over sporty quads and glutes without pinching, but come together at the waist (especially in back, where so many jeans have this extra flap of material, like an aerodynamic fin....come on guys, Í'm not walking that fast!)If by some chance you do find jeans that have a small waist, then it's guaranteed that the zipper will be so short that the opening isn't big enough to get your hips through. Come on - 38 inch hips and 24 inch waist is not that big, or that unusual!"
Dana
Helsinki, Finland
At 55 years old would still like to turn a few heads
"A woman’s body changes as the years go by. The law of gravity takes over and our body structure shifts. With that so does a woman’s self esteem. In this age television, the movies and magazines focus on looking hot. The one thing I believe,is a woman always wants to look good in is a pair of jeans; I know I do. Jeans have become the universal outfit that is appropriate for most occasions whether you dress it up with a blazer, halter top or just a T shirt. So, with that said I at 55 years old would still like to turn a few heads. Maybe not 20 year old men, but not 80 either. And then again I do not want to look like I am trying to be 18. Believe me, I have tried millions of jeans on . They either have too much stretch or are too stiff, either too low cut or old fashion high cut. And the most important part is the butt, it never fits right So if you can find the perfect jeans that are comfortable , age appropriate and Hot looking for me , I will be eternally grateful, one of your best customers, and will spread the word to all of my middle age peers."
Debra
Malden, MA
Today’s designer jeans are great, but...
I’m 37 going on the 38 with a 21 year old spirit. I work in the Reinsurance Industry as a partner of one of the top Lloyds of London Broker firms. As you can imagine from Monday to Friday I have to wear suit & tie. Every time I have a chance I put on my Jeans. I have a jeans 'addiction'. Today’s designer jeans are great, but the same brand has many styles and each of them fits you different. I don’t have much time to go shopping so I usually do all of it online, but with jeans is not such a good idea. That’s why your concept sounds incredible. I read about you in Fortune Small Business Magazine, and I wish you good luck with the company. Count me in as one of your experimental clients!!!!! My wife is also addicted to jeans and when I told her that it was a Babson's student idea she loved it more as she graduated from Babson back in 91. Please keep me updated."
Reinaldo
Key Biscayne, FL
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